Integrated ceiling is now the preferred materials nowadays top decoration, integrated ceiling is a combination of square metal plate and the electric appliance, simple installation, flexible layout, convenient repair. And it is to complete through the careful design, professional installation, line layout, ventilation, heating it effect is through rigorous testing design. More important is the function modules integrated ceiling is absolutely independent, you can choose according to need kitchen, bathroom ceiling panel size, color tile, their preferences, in addition, ventilation, heating component assembly lighting components have multiple choice, free collocation.
However, integrated ceiling you see is the glamorous side, to really use the property owners, if once the appliances damaged or plate has the problem, how to solve the problems is the key! This is also a large number of integrated ceiling manufacturers and merchants have to face the problem of. With the quality of life is more and more high, the owners of the requirements more stringent, in such a high standard and high request, Pentium deconstruction ceiling for everyone to experience is, to provide one-stop solutions at the same time, and continuously meet the needs of owners and recommend more in line with the products and services.
1, installation services
Installation services directly related to the customer on the brand experience, for the integrated ceiling, sold just finished a primary process, decoration design brand is complete solution, owner is used to be installed into the kitchen top effect and self intention needs as the ultimate judgment.
China integrated ceiling industry dealers often pay attention to the sales process and ignore the order the whole process service system, the key is still in the "point", and did not rise to the surface, which leads to many dealers do not do not strong, manufacturers of normative document system become a mere scrap of paper, end because of higher input costs and not as.
In 2, after a return visit service system
Word of mouth marketing is very important in the integrated ceiling industry. Word of mouth marketing is composed of after-sales return service to complete, as the integrated ceiling products and value-added services, greatly improve after-sale visits not only can achieve customer satisfaction, and enhance the brand visibility and reputation, which in turn will continue to nurture to the sales side, let the merchants and manufacturers mutual win-win!
The deal is not in the completion of the transaction, but the beginning of brand service, manufacturers must have this kind of management cognition. Owners buy integrated ceiling after how to use? The products and service satisfaction? Companies need to provide what services? For after-sales service does not attach importance to, some dealers not as, the lack of cohesion of the manufacturers are directly affected the development of integrated ceiling brands, fortunately, as the Pentium deconstruction ceiling like, a lot of current integrated ceiling brand has been aware of these problems, consciously implement terminal direct control, to strengthen the implementation of force. And the successful promotion of some service mode.